Customer Care-Native German Speaking – Salamanca. (Proceso Cerrado)

We are looking for a professional Native German – Customer Care – with experience for 2 years in similar positions for others companies. Our client is a company leader in the travel&technology industry located in Salamanca.

This person will be responsible for delivering a customer experience for customers of the company. As a Customer Care, you will be working in the Customer Service Area, reporting to the Team Leader.

Responsabilities:

• Know and understand customers’ needs.
• Provide ideas to improve our customer experience.
• Provide information about IT services, or obtain details of complaints.
• Check to ensure that appropiate changes were made to resolve customers’ problems.

What do we need?

• Native German.
• Experience for two years in customer service experience.
• Experience with software applications.
• High level of technology skills.
• Focus on Customer.

What do we offer?

• Permanent contract.
• Salary around 18.000 € per year.
• Training and Career Development.
• International environment.
• Workplace: Salamanca, Spain